Frequently Asked Questions
What are your shipping options and delivery times?▼
We offer worldwide shipping via reliable carriers. Orders are typically processed within 24 hours, with domestic delivery taking 2-3 days and international shipping taking 5-10 days.
How can I return or exchange my purchase?▼
You can return unused items in their original packaging within 30 days. Simply contact our support team to receive a return label and initiate your full refund.
Which payment methods do you accept?▼
We accept all major credit cards, PayPal, Apple Pay, and local options like iDEAL. All transactions are securely encrypted to ensure your personal information remains completely safe.
How do you ensure the quality of your products?▼
SUSAN BIJL products are crafted from high-quality, bluesign certified Ripstop nylon. Each item undergoes rigorous testing to ensure durability, water resistance, and long-lasting performance for daily use.
Explore the Collection
What Our Customers Say
“Incredibly durable and lightweight. The signature flash of color makes this my favorite everyday carry bag.”
“I love how the ripstop nylon handles heavy groceries without stretching. Stylish, sustainable, and very practical.”
“The color combinations are iconic. It is the perfect balance of Dutch minimalism and high-quality craftsmanship.”
Color Your World With Sustainable Style
Join our mission to reduce waste with iconic, high-quality bags made for everyday life.